Help Center
Find answers to common questions and get the support you need for the best Dragon Tiger experience.
Game Rules
How to play, bet types, and hand rankings
Payments
Deposits, withdrawals, and transaction help
App Support
Installation, updates, and troubleshooting
Account Security
Password, verification, and security settings
Frequently Asked Questions
How do I play Dragon Tiger?
Dragon Tiger is simple: bet on Dragon, Tiger, or Tie. One card is dealt to Dragon position, one to Tiger position. Higher card wins (King high, Ace low). Dragon and Tiger bets pay 1:1, while Tie pays 8:1. If you bet Dragon or Tiger and a tie occurs, you lose half your bet. That's it—no complex rules or decisions!
What are the card rankings in Dragon Tiger?
Cards rank from King (highest) to Ace (lowest): K > Q > J > 10 > 9 > 8 > 7 > 6 > 5 > 4 > 3 > 2 > A. Suits don't matter for determining winners in main bets. A King beats all other cards, and an Ace loses to everything. When both cards are equal rank, it's a tie.
What side bets are available?
We offer several side bets: Big/Small - bet whether the card will be 8-K (Big) or A-6 (Small), with 7 being a loss. Odd/Even - bet on the card's value. Suited Tie - both cards same rank AND suit, pays 50:1. Side bets add excitement but carry higher house edges than main bets.
What payment methods are accepted?
We support UPI (Google Pay, PhonePe, Paytm), net banking from all major banks, debit/credit cards (Visa, Mastercard, RuPay), and e-wallets. All transactions use 256-bit SSL encryption. Minimum deposit is ₹100, and deposits are credited instantly to your account.
How long do withdrawals take?
UPI withdrawals process within 2-4 hours during business hours. Bank transfers take 1-3 business days. E-wallet withdrawals complete within 24 hours. First withdrawal requires KYC verification (24-48 hours additional). Minimum withdrawal is ₹200 with no fees.
Is the game fair?
Yes, absolutely. All cards are dealt using certified Random Number Generator (RNG) technology verified by iTech Labs. Each deal is completely random and independent. Our systems undergo quarterly audits by Gaming Laboratories International. You can verify fairness through game history and published RNG certificates.
What happens if I disconnect during a game?
Your bet remains valid if placed before disconnection. The game continues, and results are determined normally. When you reconnect, you'll see the outcome and any winnings will be credited to your account. Our system ensures no bet is lost due to connection issues.
How do I claim bonuses?
Welcome bonus is automatically applied on your first deposit. For promotional bonuses, enter the promo code during deposit or claim through the Promotions section. Bonus terms including wagering requirements are displayed before claiming. Complete wagering requirements on Dragon/Tiger main bets to convert bonus to withdrawable cash.
Contact Support
Can't find what you're looking for? Our dedicated support team is available 24/7 to assist you. We typically respond within 2 hours.
📧 Email Support
support@dragontigergold.com
Response within 2-4 hours
💬 In-App Chat
Live chat available in app
Instant response 24/7
Message us on WhatsApp
Quick replies during business hours
Ready to Start Playing?
Download Dragon Tiger Gold now and enjoy fast-paced card gaming with 24/7 support.